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Bought resource - not appearing?

Discussion in 'FORUM Feedback, Suggestions, and Help' started by Chris Thompson, Apr 23, 2018.

  1. I just bought a resource. But it hasnt sent me an email or notification. I have been charged... I thought it would of been an automatic transaction?
     
  2. STARBIRD PREMIUM COLLECTION - Is what I purchased.
     
  3. You've posted this in the wrong section. I went ahead and moved it for you. @Starbird if you could look into this on your end :)
     
  4. Bump - still waiting on a result?
    --- Double Post Merged, Apr 24, 2018, Original Post Date: Apr 23, 2018 ---
    (heartbreak)
     
  5. Hey, you paid via e-check and that takes 3-5 days to clear. The download becomes available as soon as the payment clears. You can also send me an email at StarbirdResources@tutanota.com and I'll send your resource order ASAP.

    If you pay through PayPal funds or credit card through PayPal, it is an immediate transaction.
     

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